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Customer Service Representative *








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Location: columbus, al
Date Posted: 03/12/2010
Our Customer Service Call Center of 10 - 12 team members is currently handling approximately 1,000 incoming calls a day. Our Call Center is open from 8:30am until 6:00pm, Monday through Friday. Our Team utilizes a proprietary internet-based system to handle incoming calls for our 600+ homeowner and condominium association clients. Our goal is to resolve as many calls as possible within the Customer Service Center--without having to be transferred to another staff member or elevated to a supervisor. When calls do require follow-up, we utilize an online work order system to track activity and follow-up. We do not make any cold or sales calls from our Call Center. Starting pay at $10.00 an hour plus benefits.

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